Refund policy

Refund and Exchange Policy

All DREAM. pieces are made to order. Because each item is produced specifically for your order, we do not accept returns or issue refunds for change of mind.

Exchanges

We want you to be happy with the fit. Eligible unworn, unwashed items with original tags may be exchanged for another available size within 30 days of purchase or 7 days of receiving your clothing. 

To request an exchange, contact support@wearedream.co with your order number and requested size.

For preference or sizing exchanges, the customer is responsible for return shipping. DREAM. covers return and replacement shipping when we sent the wrong item or size, or when an item arrives damaged or defective. Please contact us promptly with clear photos of the item and packaging.

Exchange Eligibility

Items showing wear, washing, odor, damage not caused by DREAM., or missing original tags are not eligible.

Replacement sizes are subject to availability. If the requested size is unavailable, we will work with you on another available option.

This policy does not limit any rights that cannot legally be excluded.